Shipping policy

Shipping Policy

1. Processing Time

• All orders are processed within [7] business days. Orders are not shipped on weekends or holidays.
• If we experience a high volume of orders, shipping may be delayed by a few days. We will notify you via email if there is a significant delay.

2. Shipping Methods

• Our standard shipping rates vary based on product dimensions and weight, fulfillment location, and shipping destination for each order. 
• We calculate live rates in real time based on the size and weight of the shipment. Shipping costs differ based on the type and quantity of products in an order.
• We offer Free Shipping on orders above $70.

3. Shipping Destinations

• We currently ship to [Austria, Belgium,Canada, Denmark, Finland, France, Germany, Greece, Hong Kong SAR, Hungary, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, United States]. If you are located outside of these areas, please contact us for shipping options.

4. Shipping Costs

• Shipping costs are calculated at checkout based on the weight of your order and your location. You can view the shipping cost before finalizing your purchase.

5. Tracking Your Order

• Once your order has shipped, you will receive an email with a tracking number and a link to track your package.

6. Lost or Damaged Packages

• If your package is lost or damaged during transit, please contact us within [7] days of the expected delivery date. We will assist you in resolving the issue.

7. Returns and Refunds

• Please refer to our Return Policy [link to return policy] for information on how to return items and our refund process.

8. Contact Us

• If you have any questions about your order or our shipping policy, please reach out to our customer service team at [[email protected]] .

Thank you for shopping with us!